Estate
AKOYA CULTURED PEARL SPRAY BROOCH
AKOYA CULTURED PEARL SPRAY BROOCH
无法加载取货服务可用情况
DESCRIPTION
This lovely brooch features akoya cultured pearls with excellent lustre, mounted in a yellow gold setting.
FURTHER DETAILS
Crafted Period: Estate
"Estate" refers to pieces that have had a previous owner and were made within the last 50 years, showcasing modern or vintage-inspired designs.
Main Gems: Akoya Cultured Pearls
The brooch features akoya cultured pearls measuring approximately 6.0-7.5mm each.
Material: Marked 14K Yellow Gold
Dimensions: Approx. 5.4 x 4.6 cm
运输与退货
运输与退货
When it comes to shipping within Singapore, we offer two convenient delivery options: GrabExpress and Singpost. It's important to keep in mind that for orders exceeding $500, GrabExpress is the sole available option, primarily for insurance considerations. Domestic shipping costs will be the responsibility of the customer, with an exception for orders surpassing $2000.
To ensure your complete satisfaction, we highly recommend that our valued clients consider visiting our boutique for in-person self-collection. This way, you have the opportunity to inspect your item thoroughly and ensure it meets your expectations. Your peace of mind is our priority, and we're here to provide you with the best service possible.
International Shipping
For international shipments, we kindly request you to reach out to us before making your purchase to ensure that we can accommodate shipping to your desired destination. Our default international shipping provider is FedEx, but if you prefer to arrange your own courier service for pickup, that's also an available option. Please be aware that shipping fees will be applicable for all international orders and should be settled before the shipment is dispatched.
It's important to note that there are certain limitations based on insurance value and customs procedures that may restrict our ability to ship to specific locations. Additionally, please keep in mind that you may be subject to additional customs duties or local charges during the shipment process. We recommend consulting your local customs office for information on applicable rates. Your cooperation and understanding in these matters are greatly appreciated.
Return Policy For Internet Sales
For orders made through Credit Cards or Bank Transfer, within 7 days of receiving your package, if you find that the product doesn't match its description, you can return it for a full refund of the purchase price. Please note that shipping fees are non-refundable.
We do ask that all returned jewellery items are in the same condition as when they were initially sent to you. Since our inventory primarily consists of estate jewellery, it can sometimes be challenging to determine whether the jewellery is in its original condition. Consequently, we can offer an exchange for store credit within 15 days from the date of purchase. After this 15-day period, all sales are considered final.
It's important to highlight that special orders, as they are custom-made, do not fall under our standard refund policy. All sales of special orders are deemed final. We aim to provide a seamless and satisfying experience for all our valued customers.
Return Policy For In Store Purchases
For in-store purchases, we kindly request our customers to take the time to thoroughly inspect their selected items while at our boutique. We are committed to ensuring your satisfaction, and if you find that any item is misrepresented, we offer a full refund.
Given that our inventory primarily consists of estate jewellery sold 'as-is,' we do not offer refunds or exchanges unless the item is significantly misrepresented compared to its description.
It's important to note that special orders, being custom-made, do not fall under our standard refund policy. Sales of special orders are considered final. Our primary goal is to deliver a seamless and delightful experience for all our valued customers. Your trust and satisfaction are our utmost priority.
Conflict Resolution
At Roscloud, we take pride in our commitment to swift dispute resolution. Should any issues arise with an order or any other transaction, our customers can reach out to us via phone, email, or mail, and you can expect a response from us within just 1 business day.
In the rare event that a dispute cannot be amicably settled directly between the parties involved, whether through mediation, arbitration by mutual consent, or legal proceedings, such disputes shall be resolved in the jurisdiction of Singapore. Our aim is to ensure that any concerns are addressed promptly and fairly to maintain your trust and satisfaction.
保养说明
保养说明
Caring for Your Precious Pieces
At Roscloud, we understand that your jewellery is more than just an accessory; it's an investment in beauty and sentiment. Proper care ensures your pieces stay stunning and treasured for generations. Follow our tips and guidelines to keep your jewellery looking its best.
Daily Maintenance
1. Avoid Chemicals: Keep your jewellery away from harsh chemicals, including perfumes, lotions, and household cleaning agents. Chemicals can damage the finish and gemstones.
2. Store Carefully: When not wearing your jewellery, store it in a dedicated jewelry box or pouch to prevent scratching and tarnishing.
3. Gentle Cleaning: Use a soft, lint-free cloth to gently wipe your jewelry after wearing to remove oils, sweat, or dust. Avoid abrasive materials.
Gemstone Care
1. Diamonds: Be cautious with ultrasonic cleaners as they may loosen diamonds in settings, regularly clean diamonds with a mild solution of water and dish soap. Use a soft toothbrush to remove dirt from behind the stones.
2. Pearls: Pearls are delicate; wipe them with a soft, damp cloth after wearing and let them air dry. Avoid exposing them to heat or chemicals.
3. Colored Gemstones: Be cautious with ultrasonic cleaners as they may damage certain gemstones. Instead, clean them with a soft toothbrush, water, and mild detergent.
Metal Care
1. Gold: Gold can develop a patina over time. Use a gentle gold polishing cloth to restore its shine.
2. Silver: To prevent tarnishing, store silver jewellery in an airtight bag or use tarnish-prevention strips. Clean with a silver polishing cloth.
3. Platinum: Platinum jewellery may scratch but can be buffed to restore its finish. A professional jeweller can help with this.
Special Care
1. Antique and Vintage Pieces: Extra care may be needed for older pieces. Consult our in-house Gemologist for more information as each item might require different care.
2. Engraved or Delicate Pieces: Be mindful of intricate details. Avoid frequent exposure to wear and tear, as they may be more susceptible to damage.
Regular Professional Inspections
A jeweller can check for loose stones, worn prongs, and other issues that may not be immediately visible.
Repairs and Restorations
If your jewellery requires repair or restoration, please refer to our Jewellery Services page.
Your jewellery is an investment in beauty, sentiment, and history. Proper care and maintenance ensure it remains a cherished part of your life and heritage.
For any specific questions or concerns, please don't hesitate to contact us. We're here to help you keep your jewellery in its best condition.
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